Terms and Conditions

1. Acceptance of Terms

By accessing and using this website, you agree to comply with and be legally bound by these Terms and Conditions, our Privacy Policy, and any additional guidelines or rules applicable to specific services.

If you do not agree with any part of these terms, you should immediately discontinue use of the website.

2. Use of the Website

You may use this site solely for lawful purposes and in accordance with these terms.

You must be at least 18 years old or have parental/guardian consent to use this website.

3. Privacy and Data Protection

We are committed to protecting your personal information and processing it in compliance with:

The Protection of Personal Information Act (POPIA) of South Africa.
The General Data Protection Regulation (GDPR) for EU residents.

Please review our Privacy Policy for full details on:

Types of personal data we collect.
How your data is processed and stored.
Your rights under POPIA and GDPR.
How to access, correct, or delete your data.
Use of cookies and tracking technologies.

By using our website, you consent to our data processing practices as outlined.

4. International Visitors

If you are accessing this website from outside South Africa:

Your data may be transferred to, stored, and processed in South Africa or other jurisdictions.
We ensure adequate levels of data protection following GDPR requirements.

5. Intellectual Property

All content, trademarks, logos, designs, images, videos, and code on this site are owned by or licensed to Lower Zambezi Tourism Association and protected under South African and international intellectual property laws. Unauthorised use is prohibited.

6. Event Services & Bookings

6.1. Accuracy of Information

We strive to ensure accuracy but do not guarantee the completeness or timeliness of information related to event listings, availability, or pricing.

6.2. Cancellations and Refunds

Cancellation and refund policies will be outlined on event-specific booking pages or in service agreements. Please review individual event terms before purchase.

7. User-Generated Content

If you submit reviews, testimonials, or other content:

You grant us a non-exclusive, royalty-free, perpetual license to use, modify, and publish the content.
You must not post unlawful, abusive, or defamatory content.

8. Third-Party Links

We may include links to external sites for convenience. We are not responsible for the content, privacy practices, or availability of third-party websites.

9. Limitation of Liability

To the maximum extent permitted by law:

We shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our site or services.
Use of this website is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Lower Zambezi Tourism Association from any claims, losses, or damages resulting from your violation of these Terms or misuse of the site.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.

Continued use of the site after changes means you accept the updated terms.

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa, and any disputes shall be subject to the exclusive jurisdiction of South African courts.

13. Contact Us

For questions or concerns regarding these Terms or your data privacy, please contact us.

14. Data Subject Rights

You have the right to:

Access your personal data.
Request correction or deletion.
Object to processing.
Lodge a complaint with the Information Regulator of South Africa or your local supervisory authority in the EU.

August 2025